Terms and Conditions

These Terms and Conditions (“Agreement”) govern your use of the website komododragontour.com (“Website”) and any services provided by komododragontour.com (“Company”). By accessing and using the Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please refrain from using outr service in the Website.

1. Acceptance of Terms
By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. The Company reserves the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms and Conditions periodically for any changes.

2. Services Offered
Our travel agency specializes in providing boat tours and overland tours at Komodo National Park and Flores Island. We offer various tour packages, itineraries, and services, including but not limited to transportation, accommodation, guided tours, and activities. The specific details and terms for each tour package will be outlined in the respective booking agreements.

3. Booking and Payment
To book a tour with us, you must provide accurate and complete information through the booking process on our Website. By submitting a booking request, you agree to pay the specified amount for the selected tour package. Payment methods accepted by the Company will be specified during the booking process.

4. Cancellations and Refunds
Cancellation and refund policies may vary depending on the tour package and specific circumstances. It is important to review the cancellation and refund policy provided in the booking agreement for the respective tour package. The Company reserves the right to apply cancellation fees or non-refundable deposits in accordance with the specified policy.

5. Travel Documents and Insurance
It is your responsibility to ensure that you possess valid travel documents, such as passports, visas, and any required permits, for the duration of the tour. We recommend obtaining travel insurance to cover any potential risks, including but not limited to trip cancellation, medical emergencies, and loss of personal belongings.

6. Health and Safety
Your health and safety are of utmost importance to us. While participating in our tours, you are expected to comply with all safety guidelines, instructions, and regulations provided by the Company and its representatives. It is essential to disclose any medical conditions, allergies, or special requirements prior to the tour to ensure appropriate arrangements can be made.

7. Limitation of Liability
To the maximum extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your participation in our tours, use of the Website, or any interactions with third-party service providers. This includes, but is not limited to, any errors or omissions in the content of the Website, loss or damage to personal belongings, injuries, accidents, or any other loss or damage incurred during the tour.

8. Intellectual Property Rights
The content and materials available on the Website, including but not limited to text, graphics, logos, images, videos, and software, are the property of the Company or its licensors and are protected by intellectual property laws. You may not modify, reproduce, distribute, or create derivative works based on the Website’s content without the express written consent of the Company.

9. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Indonesia. Any legal action or proceeding arising out of or relating to these Terms and Conditions or the use of the Website shall be brought exclusively in the courts located in Indonesia, and you consent to the jurisdiction of such courts.

10. Severability
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

By using the Website and booking our tour services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you have any questions or concerns about these Terms and Conditions, please contact us at info@komododragontour.com